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How rajaasia88 Handles Your Personal Data

Your account data — including the wallet details you use with DANA, OVO, and GoPay — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data PolicyWallet Privacy: DANA, OVO, GoPayData Retention RulesYour Access Rights
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rajaasia88 How rajaasia88 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data handling are not separate concerns — they run together. Every login session uses an OTP step to confirm your identity before access is granted, and account data is encrypted in transit. Cookies on the site are used for session management and to remember your login state; they are not used to build advertising profiles. We keep your data only as long as your account is active or as required by applicable financial record rules — after that, it is deleted from our systems.

Account Security OTP verification is required at login. Session tokens expire automatically, and any unusual access pattern triggers an account review before further activity is allowed.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your payment method preference. No third-party advertising cookies are placed.
Data Retention Personal data is kept only while your account is active or where financial record rules require it. Once that period ends, data is deleted from our systems.
Your Rights You can request access to your data, ask for corrections, or request deletion at any time through our support channels. We handle each request individually.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to know what data we hold on your account, request a correction, or ask us to delete information we no longer need, our support team handles these requests directly. Reach us through live chat, email, or the in-account help form — we aim to respond to data-related requests within a reasonable timeframe. Where a request involves wallet data tied to DANA, OVO, or GoPay transactions, have your account ID ready to speed up verification.

Live Chat Start a chat from the account dashboard. For data requests, select 'Account & Privacy' from the topic menu so it reaches the right team.
Email Support Send your data access or deletion request by email with your registered account ID. We confirm receipt and follow up with next steps.
In-Account Form Log in, go to account settings, and use the privacy request form. This is the fastest path for wallet-linked data queries.

Common Questions About Your Privacy on rajaasia88

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or the in-account privacy form.

We collect your name, contact details, and the payment method you register — DANA, OVO, or GoPay. Device and session data is also collected to secure your login and detect unusual access.

Only the transaction reference needed to match your payment to your account is stored. Your wallet PIN and full credentials are never held on our systems.

We keep your data while your account is active and for as long as applicable financial record rules require after closure. Once that period ends, your data is deleted.

Yes. Submit a data access request through live chat, email, or the in-account privacy form with your account ID. We will confirm receipt and provide the relevant information.

We do not sell your personal data. Data is shared only where required by law or with payment processors — such as DANA, OVO, GoPay — strictly to complete your transactions.

Contact us through the in-account privacy form or by email. Where no legal retention obligation applies, we will delete your data and confirm once it is done.

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